Frequently Asked Questions

Starlight Homes is a different kind of homebuilder. Our affordable prices put homeownership within reach for everyone — whether you're a first-time homebuyer or a seasoned pro — in neighborhoods across the country. We have the expertise to make your homeownership journey easy and can guide you home with a simple home-buying process and a team who supports you every step of the way. Our homes give you the quality and comfort you deserve, along with energy efficient appliances to save you money, and a home warranty that will give you peace of mind. With the backing of Ashton Woods, named 2023’s Builder of the Year, you'll never have to compromise on quality or value.

Starlight homes are built in ten locations across six states, including:

• Phoenix, AZ
• Orlando, FL
• Tampa, FL
• Atlanta, GA
• Raleigh, NC
• Charleston, SC
• Austin, TX Dallas, TX
• Houston, TX
• San Antonio, TX

We offer something more advantageous than renting: affordable homeownership where you can build memories that last a lifetime. With our low monthly payments, you can own a Starlight home for as little as you pay in rent. Contact a New Home Guide to learn more.

No, Starlight homes are not available on a rent basis, but our monthly payments can cost as little as you pay in rent with the possibility of being able to build equity on a place you can call your own. If you're interested, contact a New Home Guide to get started.

We get it! Most people are nervous when they start thinking about buying a home, and that's why we're here to help. Starlight makes the home-buying journey simple for you. You can start by browsing through our selection of neighborhoods, 3D floor plans and amenities to get an idea of what you're interested in. Then, you can contact our New Home Guides to discuss your next steps in finding what home works best for you.

Yes! You can get in touch with our New Home Guide to find out more about getting started.

Credit score requirements vary, but our affiliated lenders can help you identify what is needed. You can get in touch with our expert New Home Guides who can fill you in on more detailed credit information.

No, a realtor is not required to buy a Starlight home. You can get connected with our expert New Home Guides who can help support and guide you through the entire home-buying process.

A lender is a bank or financial institution that provides home loans. They are the ones who lend you the money to buy a home.

Depending on location, we have a couple of affiliated lenders that buyers have the option of working with when they begin the home-buying journey with us. If you have more questions, feel free to get in touch and we will tell you more.

Yes, we are available to help you build or find your perfect home seven days a week. You can contact us on Monday - Saturday from 10 am - 6 pm and Sunday from 11 am - 6 pm. Our team has the flexibility to work around your availability, so contact us to schedule an appointment today.

Yes, our Starlight representatives can lead you through a virtual appointment from any of our neighborhoods.

The short answer: it depends. Some homes can close in as little as 30 days. Your New Home Guide will walk you through the timeline based on the house you choose.

Besides filling out a contact form to schedule your appointment, we don't require any sort of forms or pre-qualifications.

You can reach out to our New Home Guides to find out what special offers are available to you.

Your down payment amount will depend upon multiple variables, including which home and loan type is right for you. Get in touch with a New Home Guide to inquire about more information on a specific home or neighborhood.

Earnest money is a deposit to reserve your home and show that you are serious about moving forward in the home-buying process. The amount varies by location and neighborhood. If you need more information, contact a New Home Guide.

Your first mortgage payment is dependent upon when you close on your home. Typically, the first payment will be due the first full month after closing. Your New Home Guide can provide you with information regarding the exact date you will start paying the mortgage on your new home.

Closing costs will vary by location. You can discuss your options with a New Home Guide and learn about the specific costs associated with the home you're interested in.

There are municipal or third-party inspections throughout various stages of construction, and in some cases, both. This ensures that your home quality standards are verified by an independent source, so you can feel confident in the build of your new home.

Third-party inspections are not required, but can be done at a customer's request. Your New Home Guide will have all the details.

Our homebuyers get the opportunity to meet with their builder twice prior to closing. During these meetings, you can discuss how your home works, find out more about the warranty program, learn how to register applicable products, ensure your home is 100% complete and ask any other questions you may have.

Congratulations on closing! You're going to love your new home. Depending on your question, you can reach out to your New Home Guide or the neighborhood HOA.

We recommend scheduling your utilities to be turned on the day of closing. That way, you can ensure everything is in working order before moving in.

Your New Home Guide can provide you with more information on your home's color, style and other aesthetics. However, once you close, your home is your oyster. If you want to put wallpaper in the living room, bedroom or any other room, you can!

The benefit of having an HOA is that it will help your neighborhood look and feel cohesive and united, so please reach out to your New Home Guide or your neighborhood's HOA to learn more about making additions to your home.

Amenity offerings will vary by location, but many of our neighborhoods include options such as pools, sidewalks and playscapes. To find out more about the amenities at a specific location, you can find a Starlight neighborhood or contact your New Home Guide for more specifics.

All Starlight neighborhoods have a homeowners association (HOA). The HOA is in place to protect the property value of those living there with a set of community living rules, which will help maintain the curb appeal in your community now and for years to come.

A Community Development District (CDD) is a unit that develops the land, provides infrastructure and amenities, maintains the community and works to provide homeowners with a high standard of living. Still have questions? Contact a New Home Guide for more information.

How do I register for 2-10 warranty? Upon purchasing a Starlight home, you enroll in a 2-10 warranty and receive information regarding the program after closing. Our New Home Guides can give you more information pertaining to the warranty.

Once you are registered for the 2-10 warranty, you can log in online to submit or manage warranty requests.

You can log in to your 2-10 account and submit a warranty request.